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Customer Support

Response Templates

Writes a full set of support reply templates across order issues, account issues, product questions, and general feedback, each with a placeholder for personalization so replies don't read as copy-pasted.

Best for: Small teams handling their own customer support who are tired of writing the same reply from scratch every time.

PROMPT Nº 24 OF 37

Create customer support response templates for [BUSINESS TYPE].

BUSINESS: [your business]
COMMON ISSUES: [list 5-10 common customer problems/questions]

Create templates for:

1. ORDER ISSUES

Order not received
Wrong item received
Damaged product
Order cancellation request

2. ACCOUNT ISSUES

Password reset
Account access problems
Subscription changes
Billing questions

3. PRODUCT QUESTIONS

How to use [product]
Compatibility questions
Feature requests
Availability questions

4. GENERAL

Thank you for feedback
Escalation needed
Cannot fulfill request
Follow-up check-in

For EACH template:

Subject line
Greeting
Body with [PLACEHOLDER] for personalization
Solution/next steps
Closing
Tone: [empathetic/professional/friendly]

Make them helpful and human, not robotic.

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37 PROMPTS · 5 CATEGORIES · $0 FOREVER